Privacy Policy of Steamlight Solutions
Steamlight Solutions ("we," "our," or "us") is committed to protecting the privacy and security of the personal data of our website visitors and clients. This privacy policy outlines how we collect, use, disclose, and protect information obtained through our online platform and in the course of providing our industrial revolution consulting services, including Digital Transformation Strategy, Operational Efficiency Improvement, Legacy System Modernization, Workforce Training and Development, Supply Chain Optimization, Data Analytics and AI Integration, Change Management Consulting, Sustainability and ESG Advisory, Cybersecurity for Industrial Control Systems, and Market Entry and Expansion Strategies.
We operate in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.
Information We Collect
We collect various types of information to provide and improve our consulting services:
- Personal Data You Provide Directly: This includes information you voluntarily submit when contacting us, requesting information about our services, signing up for newsletters, or engaging in business interactions. Such data may include your name, job title, company name, postal address, and details about your inquiries or project needs.
- Usage Data: When you visit our online platform, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how our site is used and how we can improve its functionality.
- Information from Third Parties: We may receive information about you from reputable third-party sources, such as business partners or public databases, to supplement the data we collect and to enhance our service delivery.
How We Use Your Information
We use the collected information for various purposes specific to our consulting services:
- To Provide and Manage Our Services: This includes responding to your inquiries, delivering consulting services, managing client accounts, and fulfilling contractual obligations related to Digital Transformation, Operational Efficiency, and other specialized areas.
- For Communication: To send you relevant information about our services, updates, newsletters, and promotional materials that may be of interest to you, always providing an opt-out option.
- To Improve and Personalize Our Offerings: Analyzing usage data helps us understand user behavior, optimize our website's performance, and tailor our consulting solutions to better meet client needs in areas like Data Analytics and AI Integration or Cybersecurity for Industrial Control Systems.
- For Legal and Security Compliance: To comply with legal obligations, enforce our terms and conditions, and protect the security and integrity of our online platform and services.
- For Business Development: To explore potential market entry and expansion strategies and identify new opportunities for Steamlight Solutions.
Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information in the following circumstances:
- With Service Providers: We may engage trusted third-party service providers who assist us in operating our business, such as website hosting, analytics, and CRM services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction, subject to appropriate privacy safeguards.
- With Your Consent: We may share your information with your explicit consent for specific purposes not otherwise covered by this policy.
Data Security
We implement robust technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and disclosure. This includes encryption, access controls, secure network configurations, and regular security assessments, particularly important for our Cybersecurity for Industrial Control Systems expertise. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
International Data Transfers
As a global consulting firm, Steamlight Solutions may transfer personal data to countries outside of your primary region of residence, including to the United States where our headquarters are located. When we do so, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, such as using Standard Contractual Clauses or ensuring the recipient is certified under a recognized framework.
Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data held by us.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings. For more detailed information, please refer to our separate Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Steamlight Solutions
1475 Market Street, Suite 800
San Francisco, California, 94103
USA